Where do you ship?
We ship to the United States. As well as APO & P.O. Boxes through USPS.
How long should I expect to wait for my order?
Transit times vary based on the shipping option selected at checkout. We do not ship on any holidays. Due to peak season, USPS and UPS may have longer transit times which will be reflected in the shipping options at checkout.
If you are shopping for holiday gifts, please note that due to delays orders may not arrive before 12/24.
Please email email@example.com for assistance.
Customs and import taxes:
Currently, our rates do not include customs and duties which the customer will be responsible for paying. We are not responsible for delays due to customs.
What happens if package is damaged?
We package each item carefully to protect it during shipping, however occasionally a shipment may become damaged. In the rare event your items arrive unusable, please contact firstname.lastname@example.org for assistance.
Incorrect addresses & Returned shipments:
If a package gets returned to us because of an incorrect address or no forwarding address the customer will be responsible for paying for the second shipment. An invoice will be issued to the customer via email for the shipping costs.
Unfortunately, I am unable to accept returns for any of my products. If you receive a product in error, please contact us at email@example.com and we will be happy to make sure you receive what you ordered.